Privacy Policy

At Assetlem ("we," "our," or "us"), protecting your privacy is a core part of how we operate. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services at assetlem.io.

Please read this policy carefully. By using Assetlem, you agree to the terms described herein. If you do not agree, please discontinue use of our services.

1. Information We Collect

1.1 Information You Provide

• Account information: Name, email address, company name, and password when you register
• Profile information: Job title, phone number, and other details you add to your profile
• Asset data: Information about your digital assets, subscriptions, and business infrastructure
• Payment information: Billing details processed securely through our payment providers
• Communications: Messages you send to our support team or through contact forms

1.2 Information We Collect Automatically

• Log data including IP addresses, browser type, pages visited, and timestamps
• Device information including hardware model, operating system, and unique device identifiers
• Usage data including features used, actions taken, and interaction patterns
• Cookies and similar tracking technologies as described in our Cookie Policy

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Assetlem platform and services
• Process transactions and send related information including confirmations and invoices
• Send administrative communications including security alerts and support messages
• Respond to your comments, questions, and customer service requests
• Send marketing communications where you have opted in to receive them
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraudulent activity, abuse, and security incidents
• Comply with legal obligations and enforce our terms and policies

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf (hosting, payment processing, email delivery, analytics)
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal compliance: When required by law, court order, or governmental authority
• Protection of rights: To protect the rights, property, and safety of Assetlem, our users, and the public
• With your consent: In any other circumstances with your explicit prior consent

4. Data Security

We implement industry-standard security measures to protect your data including AES-256 encryption at rest, TLS 1.3 encryption in transit, SOC 2 Type II compliant infrastructure, multi-factor authentication, role-based access controls, and regular security audits and penetration testing.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. If you cancel your account, you have 30 days to export your data before it is securely deleted.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@assetlem.io.

7. Cookies

We use cookies and similar tracking technologies to collect information about how you use Assetlem. For detailed information, please review our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Assetlem is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Assetlem after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@assetlem.io
• Website: assetlem.io